Your words are yours. We just keep them safe.
- Guests never need an account. We only collect what they choose to share.
- We never sell what anyone writes, or use it to advertise.
- Hosts decide what appears on the Live Wall and in the keepsake.
- Hosts can export or delete an event, and everything in it, at any time.
- We only use the cookies Verse needs to work, unless you say otherwise.
Who we are
Verse is run by [Legal entity name], [Registered address] (“Verse”, “we”, “us”). This policy covers joinverse.live, the guest conversation, the Live Wall, the Studio, and every keepsake we produce.
For contributions to an event, the host decides why the information is being collected, and we handle it on their behalf. For host accounts and our own website, we make those decisions and we are responsible for them.
Two kinds of people use Verse
What we collect
- Your name and email address, and teammates you invite.
- Event details: its name, date, place, cover photo, questions and settings.
- Billing details, handled by our payment provider. We only see the card type and last four digits.
- A delivery address, if you order a printed keepsake.
- Anything you send us when you ask for help.
- Your name, if you give one. It’s optional unless the host asks for it.
- Your answers, and any photos and captions you choose to add.
- A random session code stored in your browser, so you can pick up where you left off.
- Your email, only if you ask us to send you a copy of the keepsake.
- Device and browser type, and your IP address, used for security and to estimate your country.
- How you arrived: a QR code, a shared link, or a social post.
- The pages you visit and any errors, so we can fix what breaks.
How we use it
- To run the event. Showing contributions to the host, on the Live Wall once approved, and in the keepsake.
- To make and deliver the keepsake. Laying out pages, producing the PDF or flipbook, and posting printed books.
- To keep Verse safe. Spotting spam, abuse and attempts to break in.
- To keep hosts informed. Emails about new verses, approvals and finished keepsakes. You choose how often.
- To improve Verse. Using combined statistics that don’t identify anyone.
- To meet the law. Tax, accounting and lawful requests from authorities.
What we never do
- Sell anyone’s personal information.
- Use what people write to advertise to them, or to anyone else.
- Let other companies train their AI models on contributions.
- Make a contribution public unless the host chooses to share it.
Who can see a verse
When you leave a verse, it goes to the host first. From there:
- The host, and any teammates they’ve invited, can always see it.
- People in the room can see it if the host shows it on the Live Wall. By default, only approved verses appear.
- Anyone the host shares the keepsake or flipbook link with can read it.
- Verse staff look only when we need to: to give support, investigate abuse, or fix a problem.
Moderation and automated checks
Every contribution passes through automated checks for spam, suspicious links, offensive language and duplicates. Anything flagged is held back for the host to review. It isn’t deleted, and nothing about you is decided automatically.
The host makes the final call on what’s shown. If you think something was flagged by mistake, you can ask us to look again.
How long we keep it
- Event and its contributions
- Until the host deletes it, or 24 months after the event ends. We warn the host 30 days before.
- Something you delete
- Gone from Verse within 30 days, and from backups within 90.
- Unfinished conversations
- Discarded after 7 days if they’re never sent.
- Host account
- Until you close it.
- Billing records
- As long as tax law requires.
Printed books and PDFs already downloaded stay with whoever has them. Deleting an event can’t reach those.
Your rights
Wherever you live, you can ask us to:
- See what we hold about you
- Correct anything that’s wrong
- Delete your information
- Export it in a usable format
- Stop or limit how we use it
- Withdraw consent you gave
If you’re a contributor, the quickest route is to ask the host, who can edit or remove your verse right away. You can also write to us directly and we’ll help.
We reply within 30 days and may ask you to confirm who you are first. You can also complain to your data protection authority, such as the Nigeria Data Protection Commission or the regulator where you live.
Children
Hosts must be 18 or older. At family events, children often appear in photos or leave a verse with a parent’s help. Hosts are responsible for having a parent or guardian’s permission before including a child. We don’t knowingly collect information directly from children under 13, and we’ll delete it if we learn we have.
International transfers
Some of our providers store information outside the country you’re in. When that happens, we use contracts and safeguards recognised by data protection law, so your information gets the same level of protection wherever it’s held.
Security
Everything is encrypted as it travels and while it’s stored. Only the people who need access have it. Keepsake and flipbook links are long and unguessable, so they can’t be found by searching.
No system is perfect. If something ever goes wrong, we’ll tell the people affected and the authorities, as the law requires.
Changes to this policy
We’ll post any update here and change the date at the top. If a change matters, we’ll email hosts at least 14 days before it takes effect.
Contact us
[Data Protection Officer] · [Registered address]